HR Diagnostic Service

You may already have the tools, we have the nuts and bolts to put it all together!

This service covers everything from managing employee performance to discipline action, disputes and grievances, workplace conflict and more.

You may just need someone to bounce something off or could be worried about human resource risk, fair work claims and not having the expertise within your existing team to deal with a specific issue.  This service is for you.  Offering practical solutions to minimize the time and cost of a matter becoming out of control.

Ali Franks is our HR expert, she has over 20 years’ experience working with people, providing practical and sound advice to minimise business risk and ensure long term HR strategies succeed.

A professional member of AHRI, certified practitioner, and a work safe approved Return to work coordinator she also holds qualifications in;

  • Strategic HR capability

  • HR Organisational environment

  • Workforce design, development, and performance

  • Organisational capability

  • Managing Employees

  • Safety Leadership training

  • Managing Diversity and Discrimination

  • Managing Performance

  • Respectful Behaviours in the Workplace (Discrimination, Harassment & Bullying)

  • Reasonable Cause Training for Managers & Supervisors (Drugs and Alcohol)

  • Managing Difficult Conversations in the Workplace

  • Investigating Workplace Misconduct

  • Certificate of Attainment – Becoming a Skilled Lead Auditor

  • Certificate IV in Training and Assessment

  • Diploma of Business Management

  • Diploma of Business - Human Resource Management

  • Thomas International Accreditation for Recruitment Services

  • General Construction (OH&S White Card)

  • Certificate IV in Business Human Resource Management

  • 5 Day OH&S representatives Course

  • Certificate II in Business Administration

  • Protecting and supporting young people certificate

  • Working with Children’s check.

Ali is a HR all-rounder available to help you with your HR needs

Enquire Today


Ali Franks helped us out with a recent HR issue. She provided us with practical advice and a great outcome.

The advice provided was great and so were the practical solutions to our HR needs, she was very professional, timely and made sure we were comfortable with what we needed to do, she has an incredible knowledge of HR practices accompanied by a calm and down to earth approach. Ali provided the right documentation and advice tailored to the circumstances of our small business, she was up to date with changing legislation, quick to respond and was ready to chat whenever we needed to talk something through.

Her integrity, skills, and responsiveness along with her commitment to results is why I would highly recommend her to any business needing advice and support on any HR matter.

Mandy & Arthur Jones - Owners & Directors, Jones Winery & Vineyard


Finding highly capable human resources experts with lots of experience, qualifications and a real practical down to earth approach to solving problems is not easy. However, Squad offers all that and more.

I have been working with Ali Franks the People and Safety Manager at Squad in a professional capacity for 4 years now, and have seen Ali in action across a broad range of matters. Ali has a great knowledge of all things HR, along with a great work ethic and innate ability to solve issues from all angles after methodically working through the facts, collecting relevant information, and finishing it off with practical (and innovative where required) solutions.

Ali has a great temperament for working along-side employees, managers, board members and business owners to guide them in the necessary direction and to get an optimal outcome. Ali will be able to offer any business a range of down to earth clearly communicated, practical HR tools to guide them through HR issues in a value add, immediately effective, compliant yet applicable manner.

I’d highly recommend Ali Franks and the Squad team for your business HR needs.

Nathan Bright - BSc, MSc Applied Psychology